Viewing Ascension Health From A Design Thinking Perspective

Authors

  • Natalie W. Nixon Philadelphia University

DOI:

https://doi.org/10.7146/jod.15575

Keywords:

Design thinking, organization design, healthcare organizations, innovation

Abstract

In this commentary, I discuss how the design thinking concepts of empathy, related worlds, prototyping, ethnography, and story could enhance Ascension Health’s organizational design and ultimately its delivery of healthcare services.  When organization design integrates a design thinking lens, more meaningful and innovative processes are developed both internally among organizational actors and externally with end users.

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Published

2013-12-12

How to Cite

Nixon, N. W. (2013). Viewing Ascension Health From A Design Thinking Perspective. Journal of Organization Design, 2(3), 23–28. https://doi.org/10.7146/jod.15575

Issue

Section

Case Commentaries