Viewing Ascension Health From A Design Thinking Perspective

  • Natalie W. Nixon Philadelphia University
Keywords: Design thinking, organization design, healthcare organizations, innovation

Abstract

In this commentary, I discuss how the design thinking concepts of empathy, related worlds, prototyping, ethnography, and story could enhance Ascension Health’s organizational design and ultimately its delivery of healthcare services.  When organization design integrates a design thinking lens, more meaningful and innovative processes are developed both internally among organizational actors and externally with end users.
Published
2013-12-12
How to Cite
Nixon, N. (2013). Viewing Ascension Health From A Design Thinking Perspective. Journal of Organization Design, 2(3), 23-28. https://doi.org/10.7146/jod.15575
Section
Case Commentaries